Customer Service Manager - State Farm Agent Team Member (Leadership Focus)

Full Time in Clanton, AL

requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Self-motivated
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)
  • Property and Casualty license (must have currently)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $30,000.00 - $50,000.00 per year



about our agency

  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in Millbrook, Al.
  • I have been a State Farm agent since 2011.
  • Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
  • I am a second generation State Farm agent.
  • I am a proud graduate of Mississippi College.
  • We currently have 4 team members at our agency.

responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a strong work ethic with a total commitment to success each and every day.

position overview

State Farm Insurance Agent located in Clanton, AL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mandi Fortner - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

do you want a career and not just a job?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

as an agent team member, you will receive...

  • Simple IRA
  • Hourly pay
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency

if you want a career, not a job, then we encourage you to apply.

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none